We make every attempt to ship all orders within 2 business days from our warehouse. Orders placed on a Friday after 2 PM will not be processed until the next business day.
Our warehouse processes orders and ships Monday through Friday and is closed for UK bank holidays.
The transit time from our warehouse to your doorstep will depend on a few factors, if you are within the UK / Ireland region delivery time is normally 5 business days. On rare occasions the delivery time can take up to 14 business days.
For customers located in other countries please keep in mind that factors such as distance, weather, and customs clearance can add time to the deliveries. If you are not sure what to expect please contact us at Info@TheCurvyGurl.com and just ask. We will be happy to let you know what the average time for delivery is for your region.
While most items on the website are available in our warehouse, sometimes due to popularity or large sales volume the item you ordered might be on back order or may not be available. If that is the case we will communicate with you as soon as possible and let you know the expected delivery date. If we are not able to process your order we will offer you a refund with a future discount voucher as our apologizes or an exchange for a different item.
The Curvy Gurl is all about customer service and quality!